ArcBase: Your Always-On AI Concierge
ArcBase is a large-screen, stationary AI avatar built to greet, guide, and assist people in high-traffic physical environments. With advanced microphones, cameras, and speakers fully integrated into the design, ArcBase creates a natural, intuitive experience where anyone can walk up, ask a question, and receive immediate, humanlike assistance. Whether deployed in a hotel lobby, shopping mall, airport, or museum, ArcBase helps businesses deliver consistent, high-quality service — at scale and without the wait.
Use Cases
Hotel Reception & Concierge
ArcBase acts as a digital concierge and front-desk assistant, answering frequently asked questions, recommending local attractions and restaurants, guiding guests through hotel amenities, and handling common service requests. It reduces the burden on human staff, speeds up check-in areas, and ensures every guest is greeted — no matter how busy the lobby gets.
Shopping Malls, Airports, and Large Venues
In large complexes like shopping malls, airports, and convention centres, ArcBase provides visitors with on-demand assistance. It can direct them to the nearest restrooms, suggest where to eat, help them find stores or gates, explain current promotions, and even provide loyalty program information. It functions as a helpful, multilingual, and endlessly patient staff member — available 24/7.
Entertainment Complexes
Museums, casinos, amusement parks, and similar entertainment destinations can use ArcBase to help guests navigate the venue, locate specific attractions or services, and get answers to common questions. By acting as a friendly, animated guide, ArcBase enhances the guest experience while reducing strain on customer-facing teams.
Return on Investment
ArcBase delivers immediate operational value by offloading repetitive guest interactions, helping staff focus on higher-priority, human-touch tasks.
Reduced Labor Costs: Answering thousands of guest queries without the need for additional hires — freeing up reception and concierge teams.
Shorter Wait Times: With ArcBase handling informational and directional queries, guests are served faster and more efficiently.
Consistent, 24/7 Service: ArcBase never calls in sick, doesn’t get tired, and delivers consistent service across languages and shifts.
Brand Enhancement: A beautifully animated avatar at your front desk shows you’re embracing the future — and offering guests a memorable, cutting-edge experience.
From luxury hotels to sprawling malls and busy transport hubs, ArcBase turns service desks into intelligent service platforms — improving efficiency and guest satisfaction simultaneously.